This page lists terms, conditions, policies, and descriptions that apply to NEOED Services.
All Services [purchased directly from NEOED] are governed by the terms and conditions of the NEOED Services Agreement most recently published prior to execution of an Ordering Document (unless you are a Federal customer in which case the NEOED Federal Services Agreement shall apply).
| Published January 10, 2025 | |
| Published September 10, 2024 | |
| Published May 7, 2024 | |
| NEOED Service Agreement [NSA-v071423] | Published July 14, 2023 |
| NEOED Service Agreement [NSA-v040123] | Published April 1, 2023 |
| NEOED Service Agreement [NSA-v032122] | Published April 1, 2022 |
| NEOED Service Agreement [NSA-v020121] | Published February 1, 2021 |
| NEOED Service Agreement [NSA-v012821] | Published January 28, 2021 |
| NEOED Service Agreement [NSA-v121620] | Published December 16, 2020 |
| NEOED Service Agreement [NSA-v120120] | Published December 1, 2020 |
| NEOED Service Agreement [NSA-v111320] | Published November 13, 2020 |
| NEOED Service Agreement [NSA-11022020] | Published November 4, 2020 |
| NEOED Service Agreement [NSA-09012020] | Published September 1, 2020 |
All Services purchased by Federal Customers are governed by the terms and conditions of the NEOED Federal Services Agreement most recently published prior to execution of an Ordering Document.
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Published January 10, 2025 |
Services purchased by Customer through a Reseller are governed by the terms and conditions of the NEOED Services Agreement Applicable to Customers of NEOED Resellers most recently published prior to execution of an Ordering Document (unless you are a Federal customer in which case the NEOED Federal Services Agreement shall apply).
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Published January 10, 2025 |
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Published September 10, 2024 |
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Published May 7, 2024 |
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Published July 14, 2023 |
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| Service Agreement for Customers of Resellers |
Published April 1, 2023 |
| Service Agreement for Customers of Resellers |
Published March 21, 2022 |
All Services purchased by Federal Customers are governed by the terms and conditions of the NEOED Federal Services Agreement for Customers of Resellers most recently published prior to execution of an Ordering Document.
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Published January 10, 2025 |
| HRIS Addendum |
Applies where Customer has ordered SaaS Applications or Professional Services related to: NEOGOV Core HR, NEOGOV Payroll, and NEOGOV Time and Attendance. |
| PowerEngage Platform Addendum |
Applies where Customer has purchased the PowerEngage Platform. |
| Vetted Addendum |
Applies where Customer has purchased the Vetted Platform. |
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Applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding. |
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| Professional Services Addendum |
Applies where Customer has ordered professional services such as training, implementation, and customizations related to the SaaS Applications. |
| AI Addendum |
Applies only to the AI Tools provided to Customer by NEOED as part of the Services. |