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Whether you’re looking for product information, need support, or want to connect with the NEOED team for another reason, we’ll help you find the right place to start.

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How can we help?

Choose an option to get the information and resources you need.

To learn more about how our solutions can work for you, fill out the form below or call 877-204-4442. A member of the NEOED team will be in touch.

For Employees
If your institution uses NEOED and you need help logging in to your account or updating your information, please contact your HR or IT department. NEOED does not manage login credentials for individual employees.

For System Administrators
If you are a NEOED administrator, log in to the NEOED community to access the knowledge base and submit support cases, or call product support at 877-204-4442.

If you are using SchoolJobs.com, GovernmentJobs.com, or an institution’s career page to find and apply for jobs and need help, visit the job Online Application Guide FAQs, call 855-524-5627 or email support@governmentjobs.com.

We can help with the following issues:

  • Resetting your password
  • Creating an account
  • Getting help if you're locked out of your account

If you would like a status update on your application, please contact the institution you are applying to. The NEOED applicant support team cannot answer questions related to specific jobs, requirements, or applications.

To see available jobs at NEOED, see a list of current open opportunities and apply here.
If you'd like to learn more about working at NEOGOV, check out our Careers page, or visit us on LinkedIn.

Interested in becoming a NEOED partner? Discover how you can grow with the NEOED partner advantage, and unlock incentives, tools, and a marketplace of nationwide NEOED customers.

Looking for the latest NEOED facts, information, and images for use by media, analysts, and influencers? Contact our PR team.